Last updated: April 6, 2021
mamaraderie (mamaraderie.ca) values our customers and we respect your privacy and personal information which is information about an identifiable individual (as defined by applicable privacy or data protection laws).
The Site may contain links to third parties' websites or apps. We are not responsible for the privacy practices or the content of those websites. The Site may also contain links to terms and conditions and privacy policies of third party providers who provide tools or services on a website. Therefore, please read carefully any privacy policies on those links or websites before either agreeing to their terms or using those tools, services or websites.
The terms "you", "User", and "Service Provider" refer to individuals who use this Platform for the purposes of the Services offered.
mamaraderie.ca is responsible for Personal Information under its control, including the transfer of Personal Information to a third party service provider for processing on mamaraderie.ca's behalf.
What Information Do We Gather?
When you subscribe to mamaraderie and sign up for a User Account through the Platform, you voluntarily give us certain personal information including your name, e-mail address, first name, last name, mailing address and shipping address.
By using the Messaging Platform available through the Site, you agree that a copy of your messages made through the Messaging Platform will be recorded and stored for the purposes of safety and protecting our Users from misuse of mamaraderie.ca's Services. The collection of information from the Messaging Platform is done so in accordance with the terms in this Policy.
If you have registered as a Sitter, certain sensitive information including your address and financial information including your bank account information is collected where it is necessary for processing payments for services rendered. This information is collected and stored through a secure online payment portal (STRIPE).
How We Use Your Personal Information
We use the Personal Information we collect about you in order to provide you with the Services offered by mamaraderie.ca and you agree that we may use your Personal Information for the following purposes:
For the Services offered by mamaraderie.ca through the Site
To mail you gifts or items purchased through mamarderie
To support any requests or inquiries made by you
To contact you from time to time with user or Service updates
To assist you and the User(s) you have done (or have agreed to do) business with through mamaraderie's Services
To customize, measure, report on and improve our services, content and advertising
To learn more about you and your product preferences by looking at the IP address of your computer and your activity on the Website (among other things)
To promote services related to mamaraderie.ca
To prevent, investigate or prosecute activity we think may be potentially illegal, unlawful or harmful
How and Where is Personal Information Processed?
Personal Information will be collected, processed, stored and used by mamaraderie., Chargebee Inc., and Stripe, and may be passed to and processed by other companies under the instruction of mamaraderie.ca. Your Personal Information may be processed and/or stored outside of Canada. While mamaraderie.ca undertakes measures to protect your Personal Information, when it is stored and/or processed in other jurisdictions, the laws of other countries may not provide the degree of protection for Personal Information that is available in Canada. If your Personal Information is transferred outside of Canada, it may be available to the foreign government of the country in which the information or entity controlling it is situated under a lawful order made in that country and used for purposes other than those described herein. By providing us with your information, you are allowing your Personal Information to be transferred outside of Canada.